Effective Date: 01-01-2026
This Shipping Policy governs the processing, handling, and delivery of all orders placed through the website operated by Anthique Technologies LLC, a limited liability company duly organized under the laws of the State of Wyoming, United States (“Anthique,” “Company,” “we,” “our,” or “us”). By placing an order through our website, you acknowledge and agree to the terms set forth herein.
Anthique currently ships products exclusively to customers located in the United States and Canada. We reserve the right to expand or restrict shipping destinations at our discretion and without prior notice.
Anthique specializes in authentic handcrafted products sourced directly from recognized artisan markets. While our corporate entity is based in Wyoming, our physical logistics operations are decentralized. Final fulfillment within the contiguous United States is primarily coordinated through our Third-Party Logistics (3PL) partner, ShipSquared, located in Dallas, Texas. Shipments within Canada are processed through our designated warehousing facility in Alberta.
To ensure efficient delivery, Anthique utilizes a network of established carriers, including but not limited to UPS, USPS, FedEx, and DHL. The specific carrier selected for an order depends on the package dimensions, weight, and final destination.
Because our products originate from their respective countries of craftsmanship (primarily El Salvador) and are fulfilled on demand, order processing involves coordinated international logistics before final shipment within North America. Orders are processed in the sequence in which they are received, beginning once payment has been successfully authorized.
The estimated delivery timeframe for standard shipments to the United States and Canada is between fifteen (15) and twenty (20) business days. Delivery timelines may vary depending on international transit schedules, customs clearance procedures, warehouse intake processing, and final destination. Business days exclude weekends and public holidays. While Anthique makes every reasonable effort to meet stated delivery estimates, these dates are strictly estimates, not guarantees, and may be affected by circumstances beyond our reasonable control.
Shipping costs are calculated at checkout based on the delivery destination. Anthique applies a tiered flat-rate shipping structure ranging from $5.99 USD to $10.99 USD across all states and provinces.
Please Note: Anthique does not offer free shipping under any circumstances, regardless of the order subtotal or the number of items purchased. The shipping fees applied at checkout represent a subsidized standard rate designed to partially cover the logistical expenses associated with international sourcing and domestic fulfillment.
All applicable duties, customs fees, import charges, and related taxes are included in the total purchase price presented at checkout. Customers will not be required to pay additional charges upon delivery. The total amount paid at checkout constitutes the full and final amount due for the purchase and delivery of the product.
Once an order has been dispatched from our North American fulfillment centers, customers will receive a shipping confirmation email containing a tracking number. Tracking information may require 24-48 hours to update within the carrier’s system.
Customers are strictly responsible for providing accurate and complete shipping information at the time of purchase. Once an order has begun processing at our fulfillment facilities, the shipping address cannot be modified. Anthique shall not be responsible for delays, failed deliveries, or additional charges resulting from inaccurate or incomplete addresses. If a shipment is returned due to incorrect address details provided by the customer, additional shipping charges will apply for reshipment.
Transit Damage: If a package arrives visibly damaged, customers must notify Anthique Customer Support via email within forty-eight (48) hours of delivery, providing clear photographic evidence of both the damaged product and the external packaging. Failure to report damage within this 48-hour window will void Anthique’s liability.
Lost Packages: If a tracking number shows no movement for an extended period, customers should contact us to initiate an investigation with the carrier.
Stolen Packages / “Porch Piracy”: Anthique’s liability for the shipment ends once the carrier tracking system marks the package as “Delivered” to the address provided by the customer. Anthique is not legally or financially responsible for packages that are stolen, misplaced, or retrieved by unauthorized individuals after a confirmed delivery scan. Customers are responsible for securing a safe delivery location.
Anthique shall not be liable for any shipping delays caused by events beyond its reasonable control, including but not limited to customs inspections, transportation disruptions, labor disputes, extreme weather events, pandemics, governmental actions, or systemic carrier network failures.
For any inquiries regarding shipping, delivery status, or to report transit damage, customers must contact Anthique Customer Support directly via email at support@anthique.com.
